Shipping policy

Order Processing

  • Orders are processed within the first 24-48 business hours from the time they are placed. 
  • You will receive a confirmation email when you place your order. Once your order has been processed and shipped, you will receive another email with tracking information.
  • If you need to update your shipping information, please contact us as soon as possible before the order is fulfilled.
  • Your order cannot be cancelled or modified once it has been fulfilled.

Shipping

  • Most orders are shipped via USPS or UPS.
  • We offer a $4.95 flat rate for standard shipping no matter how many packages are in your order.
  • Looking to expedite your order? Contact us at info@storyheartmagnets.com to learn more about our priority service.